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Consumer Statement

Consumer Statement

Beauty Express Pty Ltd is committed to ensuring our products meet the requirements of our clients.  We make every attempt to match your skin and its requirements to the benefits our treatments and products can bring.  We work closely with our suppliers to ensure they meet our standards, and we will assist you to have full confidence in those products and treatments.

In order to ensure these standards we ask you to visit our salon in Sydney, for a skin consultation with one of our fully qualified beauty therapists.  As an online supplier we realise that all clients should be equally able to access our range of products, with the same careful level of matching of your skin to our range of products.

Therefore we have an on-line skin consultation form for all clients (completed in salon if attending in person).  That form allows our beauty therapists (or your own consultant e.g., doctor, dermatologist, etc.) to provide the best possible information to match our products and treatments to your needs.

We highly recommend that you complete a skin consultation before registering for a username and password or paying as a guest.

We want to be able to ensure that our treatments, service and products meet your requirements and our standards. This is why we have this process in place.

Our system provides you with the best possible protection for a most vital asset – your skin!

If you decide to purchase without a skin assessment, we refer you to our disclaimer and limitation of liability.

We reserve the right not to sell to a client who cannot demonstrate this important step has been completed.

We will give you or send a copy of your skin consultation results and recommendations after your skin consultation has been completed in store by one of our fully trained and qualified beauty therapists or by a qualified skin consultant of your choice after your completed skin consultation form has been emailed or sent to us.

Of course, shopping and treatments at the salon are always available.

We look forward to meeting you or welcoming you back soon!